51茶馆儿 UC+
A Comprehensive UCaaS Solution with Private Transport Options + Full-Service Installation
51茶馆儿 UC+ combines RingCentral鈥檚 market-leading UC platform with 51茶馆儿鈥檚 private, secure, high-performance network鈥攁ll designed, supported, and managed by 51茶馆儿鈥檚 expert managed services team.听
The result is a comprehensive Unified Communications solution that delivers architectural flexibility, stronger security, predictable voice quality, and operational simplicity.听
Secure, High-Performance Communications
51茶馆儿 UC+ combines a market-leading听UCaaS听platform with private, high-performance network options鈥攇iving you flexibility in how communications are delivered.听
Here are a few examples of what 51茶馆儿 UC+ enables:听
Secure Communications
Most听UCaaS听solutions rely on the public internet. 51茶馆儿 UC+ gives you a choice.听
Deploy over the public internet or leverage 51茶馆儿鈥檚 private network to keep voice traffic off the public internet听鈥斕齪roviding greater control over routing, enhanced security, and more predictable voice quality backed by 51茶馆儿鈥檚听network performance.听听
Built for Distributed Organizations
A day of downtime can cost millions of dollars, but wireline and cellular internet services are susceptible to physical damage, natural disasters (storms, earthquakes), and even attacks by bad actors. To ensure operational continuity despite damage and disaster, 51茶馆儿 can provide STARLINK as a single-vendor, managed solution to increase your network diversity without terrestrial conduits. For this use case, we integrate STARLINK as a 鈥渞esilient pairing,鈥� configuring the satellite link as a network connection in SD-WAN, as a failover for Dedicated Internet Access (DIA) or as part of an IP-VPN.听
Communicate Anywhere
Enable voice, video, messaging, SMS, fax, meetings, and contact center capabilities through a single, integrated cloud platform听鈥�听accessible from anywhere.听听
Simplified Administration
Centralized management across users, devices, and locations reduces operational complexity and improves visibility across your entire communications environment.
AI-Driven Insights
AI Assistant and AI Conversation Expert transform conversations into actionable insights听鈥�听helping teams save time, improve performance, and enhance customer engagement.
RingCentral is proud to partner with 51茶馆儿 to bring our cutting-edge innovations with RingEX and RingCX to their customers across the United States and Canada,鈥� said Sandra Krief, SVP, Global Service Providers at RingCentral. 鈥淲ith 51茶馆儿鈥檚 strong history of growth and excellence in key industries, we are delivering reliable communication transformations to businesses who need the purpose-built tools to maximize business efficiency while maintaining enterprise-grade levels of security.
51茶馆儿 UC+ Features
Private Transport Options
Deploy over 51茶馆儿鈥檚 network with Direct Connect options.听
Benefit: Keeps communications off the public internet for stronger security and control.听
Predictable QoS for Enhanced Voice Quality
Backed by 51茶馆儿 network performance.
听Benefit: Consistent, high-quality voice experiences across your organization.
Comprehensive UCaaS
Includes voice, video, messaging, SMS, fax, and contact center.
Benefit: Everything your teams need听in听one integrated听platform.
Operational Simplicity
One partner delivers Unified Communications plus the network.
Benefit: Simplified operations with a single,听accountable provider.
End-to-End Managed Experience
Designed, deployed, and managed by 51茶馆儿.
Benefit: Reduced IT burden with expert support from day one through ongoing听operations.
Elevating Your Customer Experience with our CCaaS Solution
Deliver exceptional customer service across all touchpoints with 51茶馆儿鈥檚 RingCX Contact Center as a Service (CCaaS). Powered by AI-driven technology, this solution unifies voice, digital channels, and self-service AI into a seamless, omnichannel experience.
Whether you鈥檙e a small business or a large enterprise, RingCX is easy to deploy, cost-effective, and designed to boost agent productivity while providing personalized customer journeys.
FAQs
What is 51茶馆儿 UC+ and how does it deliver unified communications?
51茶馆儿 UC+ is a comprehensive, cloud-based unified communications solution powered by RingCentral and delivered over 51茶馆儿鈥檚 private, high-performance network. It provides an all-in-one platform for voice, video conferencing, messaging, SMS, and more, with robust contact center options. Managed and supported by 51茶馆儿鈥檚 expert team, UC+ offers flexible architectural choices, including secure public and private network delivery, to ensure greater control, enhanced security, and reliable quality for all your unified communications needs.听
Why choose a private network over the public internet for voice communications?
Unlike most unified communications solutions that rely on the public internet, a private network with 51茶馆儿 UC+ provides enhanced security, complete control over voice traffic, and guaranteed quality of service. 51茶馆儿 UC+ offers several deployment models, including Direct Connect and private network options, to keep your calls entirely on the secure 51茶馆儿 network. This reduces exposure to third-party internet risks and delivers consistent, reliable communication.听
How does 51茶馆儿 UC+ support remote work and distributed organizations?
51茶馆儿 UC+ has a flexible architecture built for remote, growing, and multi-location organizations. Its unified communications platform with voice, video, messaging, SMS, fax, meetings, and contact center features keeps employees connected and productive from anywhere. The cloud-based system, along with secure public or private network options, ensures every user has access to the same powerful tools, regardless of their location.听
What advanced features are included in the platform?
The platform offers a full suite of unified communications and collaboration tools including calling, messaging, video meetings, SMS, fax, and API integrations all accessible from one cloud platform. Advanced features like RingCentral鈥檚 AI Assistant and AI Conversation Expert听provide听actionable insights from business conversations, saving time and improving team and customer experiences. Native integrations with tools such as Microsoft Teams, Google Workspace, and Salesforce further streamline daily workflows.听
How does 51茶馆儿 simplify the management of unified communications?
51茶馆儿 UC+ simplifies unified communications by serving as a single partner for your network and communication needs. 51茶馆儿 manages everything from discovery and design to deployment and ongoing support. The intuitive administration portal allows for easy, centralized control of users, devices, and locations, which significantly reduces operational complexity and your IT team’s daily workload.听
What level of voice quality can we expect with 51茶馆儿 UC+?
51茶馆儿 UC+ provides industry-leading voice quality, backed by a guaranteed 99.999% uptime. By using private transport options and Quality of Service (QoS) controls, voice traffic听remains听on the secure 51茶馆儿 network. This delivers听crystal-clear听audio and reduces the interruptions common with public internet connections, ensuring reliable, high-quality communications.听