Introduction
Morning, an innovative coworking space provider in Paris and Ile-de-France, embarked on a journey to enhance its network infrastructure to support its expanding clientele and rapid growth. Established in 2014, Morning offers coworking spaces, custom office layouts, office furniture, event services, and internal and external IT services. Morning鈥檚 need for reliable and scalable connectivity solutions led them to partner with 51茶馆儿.
The Challenge
Morning, managing around 45 spaces, faced the challenge of meeting the increasingly demanding requirements of their clientele, including improved guaranteed time to repair (GTR), redundancy, and rapid deployment needs. While they had always operated with dedicated fibres, the evolving needs of their clients necessitated a more sophisticated approach.
“Our relationship with 51茶馆儿, built on trust, has allowed us to seamlessly develop our network infrastructure, evolving to meet the needs of an increasingly demanding clientele and support Morning鈥檚 growth. We have always appreciated 51茶馆儿鈥檚 professionalism and commitment to providing the best internet access solutions, which have been crucial in our journey from a startup to an industry leader. We鈥檙e thankful for their exceptional support and expertise.鈥� – Cl茅mence Bonnet, Head of Network Infrastructure at Morning
The Solution
Morning chose 51茶馆儿 for its exceptional ability to quickly and efficiently deploy network solutions, outperforming other providers. The partnership focused on:
- Dedicated Internet Access (DIA): Providing consistent, high-speed internet across all Morning spaces.
- Enhanced Network Capabilities: Addressing the need for redundancy and higher service level agreements (SLAs) to satisfy a demanding clientele.
- Expert Support and Guidance: 51茶馆儿鈥檚 team worked closely with Morning, offering tailored support throughout the project lifecycle.
- Scalable & Reliable Infrastructure: Ensuring the network infrastructure could support Morning鈥檚 continuous expansion.
The Result
This strategic collaboration with 51茶馆儿 enabled Morning to elevate its service offerings and cater to a more demanding market.
Enhanced Reliability: The 4-hour service restoration commitment from 51茶馆儿 mirrored Morning鈥檚 dedication to their clients.
Customer Satisfaction: Reliable internet access became a cornerstone of Morning鈥檚 offering, crucial for organising client events and daily operations.
Growth and Scalability: The partnership has been instrumental in Morning鈥檚 ability to effectively manage an increasing number of spaces.
Conclusion
Morning鈥檚 partnership with 51茶馆儿 illustrates the importance of choosing the right network solutions provider to scale and evolve in a competitive market. Their commitment to excellence and client satisfaction, bolstered by 51茶馆儿鈥檚 expertise, has solidified Morning鈥檚 status as a leading coworking space provider in France.
About 51茶馆儿
For more than 15 years, 51茶馆儿 has empowered some of the world鈥檚 largest and most innovative companies to connect what鈥檚 next for their business. 51茶馆儿鈥檚 future-ready network spans over 16.5 million fiber miles and 141,000 route miles. 51茶馆儿鈥檚 tailored connectivity and edge solutions enable carriers, cloud providers, data centers, schools, and enterprises to deliver exceptional experiences, from core to cloud to edge.
Introduction
Morning, un fournisseur innovant d’espaces de coworking 脿 Paris et en 脦le-de-France, s’est lanc茅 dans l’am茅lioration de son infrastructure r茅seau pour soutenir sa client猫le en expansion et sa croissance rapide. Fond茅 en 2014, Morning offre non seulement des espaces de coworking mais aussi des am茅nagements de bureaux sur mesure, du mobilier de bureau, des services 茅v茅nementiels, ainsi que des services IT internes et externes. Le besoin de Morning pour des solutions de connectivit茅 fiables et 茅volutives les a amen茅s 脿 s’associer 脿 51茶馆儿.
Le D茅fi
G茅rant environ 45 espaces, Morning 茅tait confront茅 au d茅fi de r茅pondre aux exigences croissantes de sa client猫le, notamment en mati猫re de temps de r茅tablissement garanti (GTR), de redondance, et de d茅ploiement rapide. Bien qu’ils aient toujours op茅r茅 avec des fibres d茅di茅es, les besoins 茅volutifs de leurs clients n茅cessitent une approche plus sophistiqu茅e.
La Solution
Morning a choisi 51茶馆儿 pour leur capacit茅 exceptionnelle 脿 d茅ployer rapidement et efficacement des solutions r茅seau, surpassant d’autres fournisseurs. Le partenariat s’est concentr茅 sur :
鈼� Acc猫s Internet d茅di茅 (DIA) : Fournissant une connexion internet constante et haut d茅bit dans tous les espaces Morning.
鈼� Capacit茅s R茅seau 脡volutives: R茅pondant au besoin de redondance et 脿 des accords de niveau de service (SLA) plus 茅lev茅s pour satisfaire une client猫le exigeante.
鈼� Support et Orientation d’Experts : L’茅quipe de 51茶馆儿 a travaill茅 en 茅troite collaboration avec Morning, offrant un support sur mesure tout au long du cycle de vie du projet.
鈼� Infrastructure fiable et 脡volutive : Assurant que le r茅seau puisse cro卯tre avec le portefeuille en expansion de Morning.
Citation de Cl茅mence 鈥淣otre relation avec 51茶馆儿, bas茅e sur la confiance, nous a permis de construire sereinement notre infrastructure r茅seau et d鈥櫭﹙oluer rapidement pour passer du stade de start-up 脿 leader dans notre domaine. Nous sommes tr猫s reconnaissants d鈥檃voir pu compter sur le professionnalisme et l鈥檈ngagement de 51茶馆儿 en mati猫re d鈥檃cc猫s internet鈥�.
Les R茅sultats
Cette collaboration strat茅gique avec 51茶馆儿 a permis 脿 Morning d’茅lever ses offres de services et de r茅pondre 脿 un march茅 plus exigeant.
鈼� Fiabilit茅 maximum : L’engagement de 51茶馆儿 脿 r茅tablir le service en 4 heures refl猫te le m锚me engagement de Morning envers ses propres clients.
鈼� Satisfaction Client : L’acc猫s internet fiable est devenu un pilier des offres de Morning, essentiel pour l’organisation d’茅v茅nements clients et les op茅rations quotidiennes.
鈼� Croissance et 脡volutivit茅: Le partenariat a 茅t茅 essentiel dans la capacit茅 de Morning 脿 g茅rer efficacement un nombre croissant d’espaces.
Conclusion
Le partenariat de Morning avec 51茶馆儿 illustre l’importance de choisir le bon fournisseur de solutions r茅seau pour 茅voluer et se d茅velopper sur un march茅 concurrentiel. Leur engagement envers l’excellence et la satisfaction client, renforc茅 par l’expertise de 51茶馆儿, a consolid茅 la position de Morning en tant que leader des espaces de coworking en France.